Please find below our Refund policy for Tour Packages booked through us. Refund policy is different for different tourist seasons / different tour packages, as outlined below
May – August (Lean Season)
Cancellation has to be done at least 03 days before the check-in date – 95 % of the advance amount will be refunded (Applicable for all packages)
September – November (High Season)
Cancellation has to be done at least 14 days before the check-in date – 95 % of the advance amount will be refunded (Applicable for all packages)
December – January (Peak Season)
Cancellation has to be done at least ONE MONTH before the Check-in date – 75 % of the Advance amount will be refunded. There will be NO Refunds for cancellation of reservation for 25 December and 31 December. Cancellations during peak season is NOT entertained. (Applicable for all packages except Deluxe Tour Packages, Bangaram Island Tours & Deluxe Family Tours)
Cancellation has to be done at least ONE MONTH before the Check-in date – 50 % of the Package cost will be refunded. There will be NO Refunds for cancellation of reservation for 25 December and 31 December. Cancellations during peak season is NOT entertained. (Applicable for Deluxe Tour (starting code -DP), Bangaram Island Packages (starting code - BIR) and Deluxe Family Packages (starting code -GGP)
February - (High Season)
Cancellation has to be done at least 14 days before the check-in date – 95 % of the advance amount will be refunded (Applicable for all packages except Deluxe Tour Packages, Bangaram Island Tours & Deluxe Family Tours)
Cancellation has to be done at least ONE MONTH before the Check-in date – 50 % of the Package cost will be refunded. (Applicable for Deluxe Tour (starting code -DP) & Bangaram Island Packages (starting code - BIR)
Cancellation for Deluxe Family packages (starting code -GGP) has to be done at least 14 days before the check-in date – 75 % of the advance amount will be refunded
March - April (High Season)
Cancellation has to be done at least 14 days before the check-in date – 95 % of the advance amount will be refunded (Applicable for all packages)
How To Contact Us
Should you have other questions or concerns about these refund policies, please call us on any of the telephone nos. displayed in our Contact us Page or send us an email at kg@kgindia.com
